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30 Days No-Risk Guarantee

At Chi Activate, all purchases are covered by our 30-day unconditional guarantee. If, within 30 days, you are not 100% satisfied, you may return the product to us, and we will gladly replace, exchange or refund (less shipping) the full product price to you. NO handling fees!
 
   
   
   
   
  Beauty Skin Care
  - Facial Massager
  - Ultrasound Gel
  - Crystal Nail File
skin care massage products
  Organic Skin Care
  - Body & Foot Cream
skin care massage products
  Relaxation Products
  - TDP Lamp
  - Suction Cupping
cervical neck traction device
  Aromatherapy
  - Dead Sea Salt
  - Aromatherapy Diffuser
anti-aging skin care products
  Massagers
  - Back Support Belt
  - Neck Traction
  - Travel Pillow
cervical neck traction device
  Slimming Legs
  - Leg Massager
neck traction device
  Weight Control
  - Turbo Jam
 
 

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Mineral Lamp
FACE MASSAGERS
NECK MASSAGERS
LEG MASSAGER
AROMA DIFFUSER
reduce wrinkles with galvanic facial massagers

secure payment skin care products

secure payment skin care products

 

Shipping & Return Information

What are Shipping Method and Charges?

No Handling/Restocking Fees

What is Chi Activate’s 30 Day Money Back Guarantee?

How do I return an item?

Service guarantee

Testimonials

"I bought the Facial Massager from you, good shipping, product works, many thanks."
Lenka Tucek, Texas
"You've been very kind to reply me each time. Thank you very much for your gesture. Anyway now I'm happily waiting my product to arrive, I hope it will do great for my skin. Thanks again to you and to your manager. "
Ipek, Turkey

"I returned it and was given a refund immediately. One of your customer representatives, even contacted me to find out how he can be of further assistance. He even gave me suggestions to further help me with my problem. I will definitely recommend this device to people who might benefit from it. Thanks for the fantastic customer service"
Judy, Upland, California


What are Shipping Method and Charges?
Once we have received your order, and the payment is verified, the parcel will be sent at the same business day. All orders placed before 1pm PST, Monday thru Friday will be processed the SAME business day. Any orders placed after 1 pm PST and on a weekend will be processed the following business day.

Occasionally items ordered together may be shipped separately. 'Out of Stock Item' is any item that is currently out of stock, but will be shipped as soon as it is available. You are not charged additional shipping for back ordered items. If there will be a delay of 2 weeks or longer, we will notify you via email.

We ship the parcel with regular mail.

- Delivery to Canada takes 3 to 4 business days.
- Delivery to US takes 4 to 8 business days.
- Delivery to some addresses (Hawaii and Alaska) takes 1 to 2weeks.
- For International shipment, please contact us.

After the parcel is shipped, you will receive an email notification with a tracking number.

No Handling/Restocking Fees
What are handling charges/fees? Once the order is captured on-line, the payment method must be verified. The order is then sent to our warehouse, where the product is pulled, packaged and labeled. These actions refer to the ‘Handling’ part of the charge. Think about all the activities involved in preparing a product for shipping. We have to:

Purchase packaging materials
Wrap and seal the package
Complete and apply the appropriate labels and/or waybills
Apply postage
Take the shipments to your local post office or courier depot

Most companies charge their customers an additional fee to cover the handling cost. At Chi Activate, we don't charge you handling fee. We're confident that you'll join the thousands of happy customers who have never found a need to use our guarantee.

What is Chi Activate’s 30 Day Money Back Guarantee?
We stand behind our products. At Chi Activate, all purchases are covered by our 30-day Unconditional Guarantee. If, within 30 days, you are not 100% satisfied, you may return the product to us, and we will gladly replace, exchange or refund (less shipping) the full product price to you. Our Customer Support team will be happy to assist you at any time if you have questions or need to return a product
How do I return an item?
  1. Please return goods as securely as possible in original carton.
  2. Please do not tape or write anything on the item or the package. Please be certain that returned merchandise is in its original condition as well as in its original carton. We reserve the right to refuse any such returns.
  3. Please contact us first before returning your product. All Returns and Exchanges must be arranged with a Customer Service Representative within 30 days after delivery and assigned an RA# (Return Authorization Number). Packages without an assigned RA# may be refused
  4. Please indicate your Order Number and Date of Purchase, reason for return and action required (i.e. refund/replacement).
  5. Ship via insured parcel post, or another traceable method. This is in your best interest as we cannot be responsible for items lost in transit.
Service guarantee
We believe in excellence in customer service. If ever you have an experience that is anything but lovely, please contact us and let us know. Same goes if you have a wonderful experience, we want to know about it, please send us an email and let us know.